For any enquiries call 02 4365 5396

Mon – Sat 9am til 4.30pm | Sunday 10am – 4pm

Cancellation Policy

We love making interesting events and workshops available to our customers and friends. On occasion however, things don’t always go according to plan! While every effort is made for our events to go ahead as advertised, on rare occasions events may amended or cancelled due to circumstances beyond our control. We thank you in advance for your understanding and flexibility on these rare instances.

For paid events: If a paid event is cancelled by Burbank, a full refund will be offered. If you need to cancel, a full refund will be provided up to 7 days before the event. A 50% refund will be provided up to 48 hours before the event, or the cost of the ticket can be credited to a future event. Unfortunately we are unable to provide refunds for cancellations within 48 hours of the event. Thank you!

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